What We Do
We are experts in keeping you connected to specialist support. By the side of the road, at home, across the world, and well into the night we’re here to help. Our complete range of products is listed below.
Roadside Assistance
Roadside Assistance (RSA) is a professional service offering that assures timely help by qualified automobile mechanics, reaching out to motorists in case of a vehicle breakdown on the road, anywhere. It accords an unparalleled peace of mind and ensures motorists do not have to struggle to find help or be stranded.
Towing
If your vehicle is not repairable on the spot, we can have it towed to the nearest service station or location of your choice.
Battery Jumpstart
In case of weak or dead battery, we shall assist you to jumpstart your vehicle.
Mechanical / Electrical Faults
Our trained mechanics are equipped to resolve minor mechanical faults at the breakdown location itself.
Fuel Delivery
In case you run out of fuel while driving, we will provide up to 10 liters of petrol at actual cost.
Key lockout
In the situation of a key lockout, we will unlock your car using high-end tools so that your vehicle remains as it was before repair.
Flat Tire
We shall have your flat tire replaced with a spare on the spot or have the vehicle towed to be repaired in case of more than one flat tire.
Car Replacement / Taxi Services
This service will help the client to continue with his daily activities while his car is undergoing a repair, also making the trip to the airport much easier with the drop off
Car Replacement
In case of an accident / Breakdown and your vehicle undergoing a repair we will provide a replacement car to be used for that period.
Taxi Services
We provide a Taxi service to our clients as pick up from/to dealer service center, airport drop, from/to rental offices and much more.
Home Assistance
Cover for a range of home emergencies, breakdowns and incidents around the home. HomeServe approved engineers will be available to help fix your problems when things go wrong. So you can relax knowing assistance is just a phone call away.
Glazing
- In case of glass breakage which exposes the house to the outdoors, our team will come to your house to secure the opening with another sheet of glass and make the house safe again.
Plumbing
- In case your plumbing has a leakage which affects the water flow or causes damage to your home, a team will be sent to fix the problem.
Locksmith
- In case a door lock malfunctions and prevents the resident from entering/leaving the home, one of our expert locksmiths will reach you to rectify the matter.
Electricity
- In case of electricity failure, our team will come to you to assess and fix the problem.
Emergency Evacuation
Arranges and pays for such necessary expense of air and/or surface transportation, Medical care during transportation in case of medical evacuation.
Coverage Area
- Worldwide
General Scope
- Evacuation and repatriation
- Companion ticket
- Repatriation of mortal remains
- Compassionate visit
- Security evacuation
- Political evacuation
- Dispatch of medication and medical supplies
Travel Assistance
Covers risks derived from emergency accidents and/or sudden illnesses with trip inconvenience and personal liability.
Coverage Area
- Worldwide
General Scope
- Emergency Medical Assistance
- Trip Cancellation and Delay
- Luggage Assistance
- Personal Assistance
- Personal Liability
White Label Call Center
We provide support to all kinds of businesses as a full 24 hours call center.
Coverage Area
- Any type of business worldwide.
General Scope
- CRM
- 24 Hours Support
- Claims Handling
- Complaints Handling
- Sales
- Other services as required
